Posted : Saturday, August 03, 2024 01:36 AM
*ESSENTIAL DUTIES AND RESPONSIBILITIES:*
The essential duties and responsibilities of this position include, but are not limited to, the following:
* Collect on past due accounts.
* Manage a high volume of customer calls daily, with results.
* Provide written and verbal reports to the supervisors and/or VP
* Ensure all Fair Debt Collection Laws are followed.
* Ensure that proper customer service procedures are being followed.
* Train new associates in answering incoming and outgoing calls in a professional manner.
* Ability to process and maintain confidential information.
* Work effectively as a team player with other members of the staff and leadership team.
* Exemplify the desired culture, values and philosophies of the organization.
* Perform other work-related duties as assigned.
*SKILLS & QUALIFICATIONS:*
* 2 years of Collections experience required.
* Excellent written and verbal communications skills.
* Ability to speak, read, and write in English.
* Bilingual in Spanish a plus, but not required.
* Basic computer skills, software applications (including Microsoft Office)
* Demonstrate strong leadership skills.
* Ability to exercise sound judgment and make decisions consistent with the essential job functions.
Job Type: Full-time
Pay: $5,000.
00 - $9,000.
00 per month
Benefits:
* Flexible schedule
Weekly day range:
* Monday to Friday
Work setting:
* Office
Work Location: In person
• Phone : NA
• Location : Riverside, CA
• Post ID: 9152020496
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