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Customer Service Representative

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Posted : Tuesday, August 20, 2024 09:10 AM

This position is responsible for maintaining existing account relations.
The candidate needs to have the ability to interact with customers and work effectively, independently, and function within a team environment.
*Responsibilities* \* Day-to-day operations of business including customer interface, planning, organizing, and problem solving while filling customer orders.
\* Furnish information to customers about receipt and shipment of goods the same day.
\* Function as personable contact between your customer and their inventory.
\* Ensure that customer orders and inventory are updated and orderly every day.
\* Assist Shipping Office and Warehouse Operations on providing scheduled receipts, shipments and any changes to schedules.
\* Enter all orders and receipts in warehouse management software.
\*Route orders through vendor routing portals, and schedule pick up with LTL carriers.
\* Manage shipping and carrier relationships.
\* Organize appointments for pickups.
\*Accurately bill out completed transactions from the day’s shipments.
*Skills and experience* \*Strong organizational skills are a must for this position.
\*Attention to detail and follow through are also very important.
\*Excel / Google Sheets fluency.
\*Familiarity with vendor routing guidelines.
\*Familiarity with logistics industry a must, experience of 2+ years in third-party/public warehousing preferable.
\* Ability to work independently, under supervision, and within a team setting.
Must be able to function to work on multiple projects and meet deadlines.
\* Familiarity with G Suite.
\* Effective writing and customer service skills.
\* Strong analysis, problem solving, and creative skills.
\* hablar español es también beneficial *Education* AA/ Bachelor's degree preferred.
Job Type: Full-time Pay: $18.
00 - $20.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Experience level: * 2 years Shift: * Day shift Weekly day range: * Monday to Friday Work setting: * Office Ability to Relocate: * Riverside, CA 92507: Relocate before starting work (Required) Work Location: In person

• Phone : NA

• Location : 797 Palmyrita Ave, Riverside, CA

• Post ID: 9035043583


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