Dispatcher

*Company Overview:* NRS is a leading provider of transportation & logistics services, and a family-owned and operated company that has been providing smart logistics solutions for the world's leading retailers and manufacturers for 60+ years.
Our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network.
We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients.
In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.
*Job Overview: * The Dispatcher role at our company is integral to the smooth operation of our logistics and transportation services.
This position is tasked with coordinating freight, vehicles, and driver availability to optimize our delivery schedules, ensuring our customers and facilities receive their shipments promptly.
The Dispatcher plays a crucial role in monitoring compliance with DOT requirements and maintaining essential regulatory documentation.
A keen eye for detail, excellent organizational skills, and the ability to motivate are key to succeeding in this role.
*Duties and responsibilities:* * Direct and manage drivers to meet company performance standards, ensuring adherence to rules and regulations.
* Actively monitor driver activities, providing coaching and disciplinary action as necessary.
* Evaluate and motivate driver performance, setting clear benchmarks for success.
* Review and approve pre-planned routes for efficiency and compliance.
* Communicate daily assignments and expectations to drivers, ensuring clarity on start times and job requirements.
* Coordinate order pickups and deliveries, assigning tasks in the system for optimal route efficiency.
* Train drivers on the use of Rand McNally devices and other technology to enhance operational efficiency.
* Monitor driver adherence to scheduled start and end times, ensuring accuracy in the AS400 system.
* Proactively manage potential downtime by staying informed of delays and communicating effectively with the Terminal manager.
* Resolve any pickup or delivery issues promptly, maintaining seamless operations.
* Oversee appointment scheduling for pickups and ensure timely store deliveries.
* Enter manual orders into the system as required, maintaining accuracy and efficiency.
* Manage equipment control, including tractor and trailer assignments, and update equipment information in the AS400 System.
* Contribute to the overall success of the operation by ensuring efficiency and compliance.
* Perform other duties as assigned.
*Qualifications:* * Demonstrated ability to work collaboratively within a dispatch team, contributing positively to team dynamics and success.
* A minimum of two years of experience in a dispatching role, with a strong understanding of logistics and transportation.
* High school diploma or equivalent education, underpinning strong analytical and problem-solving skills.
* Exceptional ability to work under pressure, meeting tight deadlines without compromising quality or compliance.
* Proven supervisory skills, with the capacity to lead, motivate, and manage driver performance effectively.
* Excellent interpersonal skills, capable of maintaining positive working relationships with co-workers and management.
* Strong communication skills, both oral and written, enabling clear and effective interaction with a diverse range of individuals.
NRS, Inc.
is an equal opportunity employer and welcomes all qualified candidates to apply.
Join our team at NRS, Inc.
and contribute to our mission of providing exceptional transportation and logistics services while optimizing HR operations.
We offer a competitive salary and benefits package, and we are committed to providing our employees with a positive work environment and opportunities for growth and development.
Apply now and be a part of our success story! Job Type: Full-time Pay: $67,000.
00 per year Benefits: * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday * Night shift * Overnight shift People with a criminal record are encouraged to apply Experience: * Dispatching: 2 years (Required) * Customer service: 2 years (Required) Shift availability: * Night Shift (Required) * Overnight Shift (Required) Work Location: In person