Customer Service Representative

```Duties``` As a Customer Service Representative, you will be responsible for: - Handling inbound customer inquiries via phone, email, and live chat - Providing information about products and services - Resolving customer complaints in a professional manner - Processing orders, returns, and exchanges - Upselling products or services to customers when appropriate - Conducting outbound calls to follow up with customers ```Qualifications``` To be successful in this role, you should have the following qualifications: - Excellent communication skills in English, both verbal and written - Ability to analyze customer needs and recommend appropriate solutions - Strong phone etiquette and active listening skills - Previous experience in customer service or sales is preferred - Bilingual or multilingual proficiency is a plus Join our team and be part of a dynamic work environment where your customer service skills will shine! Job Type: Full-time Pay: From $19.
47 per hour Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Experience level: * 2 years Shift: * 8 hour shift * Morning shift Weekly day range: * Monday to Friday * No weekends Work setting: * In-person * Office Ability to Relocate: * Riverside, CA: Relocate before starting work (Required) Work Location: In person