We believe that culture and service is everything! Our culture is warm, caring, and friendly, and we strive every day to make our little piece of the world better.
We are looking for people who feel the same as we do!
A Call Center Representative 1 is an entry-level position dedicated to providing service to members over the phone while learning and mastering the foundation of financial services.
Position Hours Vary Between:
7:45 am - 6:15 pm Monday through Friday
8:45 am - 3:00 pm Saturday
This opportunity is ideal if you are:
Excited about providing amazing service to our members and the community.
Looking for a position that will establish and grow your career.
Interested in learning how to open financial memberships and assist with loan requests.
Passionate about financial education and finding solutions.
Essential Functions and Responsibilities
Providing excellent member service.
Providing member assistance with everyday transactions, including transfers, withdrawals, and payments.
Assisting members with digital and online services.
Identifying opportunities to educate members of Arrowhead products and services.
Answering and resolving member account inquiries.
No aggressive sales goals – our focus is serving Members.
Benefits Include:
Weekly pay
Career development opportunities.
Team members are eligible to for assistance with educational expenses through ArrowHeart's scholarship program.
Medical, Dental, and Vision Insurance for part-time and full-time employees.
401K Retirement Savings Plan with company match.
Paid time off accrual begins upon hire, 11 paid holidays, and paid sick leave (and increases with tenure!).
Company-provided life insurance at twice your annual salary.
Perks include consumer loan discounts, DoorDash DashPass, Modern Health members, Care.
com subscription, and more.
To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation.
The pay range for this position is listed below.
Starting pay for successful applicants is generally within the minimum to midpoint of the pay range.
Our consideration for pay is designed to support career growth and development over time.
Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, graphic location, market demands, and internal equity.
Pay range
Minimum: $19.
11/hour | Midpoint: $23.
89/hour | Maximum: $28.
67/hour
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