Med Spa Receptionist

We are seeking a dynamic and multitasking individual to fill the role of Med Spa Receptionist.
This position requires excellent managerial and organizational skills, strong communication abilities, and a passion for customer service and sales.
The ideal candidate will be responsible for managing the day-to-day operations of the med spa, coordinating appointments, providing exceptional customer service, overseeing staff, and driving sales through effective sales techniques.
Key Responsibilities: * Reception Duties: * Greet clients in a friendly and professional manner.
* Schedule appointments and manage the appointment calendar efficiently.
* Answer phone calls, respond to inquiries, and provide information about services offered.
* Maintain a clean and organized reception area.
* Managerial Responsibilities: * Oversee the daily operations of the med spa, ensuring smooth workflow.
* Train, supervise, and support staff members, including estheticians and support staff.
* Monitor inventory levels and order supplies as needed.
* Handle customer complaints and ensure resolution in a timely manner.
* Develop and implement policies and procedures to optimize efficiency and customer satisfaction.
* Sales Representative: * Actively promote med spa services and products to clients.
* Provide consultations to clients and recommend appropriate treatments or products based on their needs.
* Meet or exceed sales targets by upselling services and retail products.
* Build and maintain strong client relationships through follow-up communication and personalized service.
* Participate in marketing initiatives and promotional events to attract new clients and retain existing ones.
Qualifications: * High school diploma or equivalent * Medical Assistant License HIGHLY preferred * Experience or have passion in the skin care and facial industry.
* Proven experience in customer service, reception, management, and sales roles.
* Strong interpersonal skills with the ability to communicate effectively and professionally.
* Excellent organizational and multitasking abilities.
* Knowledge of med spa services and products is a plus.
* Proficiency in using computer software for scheduling, inventory management, and sales tracking.
This combined position offers the opportunity to work in a fast-paced and rewarding environment where you can utilize your skills to provide exceptional service to our clients while contributing to the success and growth of the med spa.
If you are passionate about the beauty and wellness industry and thrive in a multitasking role, we encourage you to apply.
Responsibilities: * Provide customer service: Phone inquiries and interacting with potential customers through various social media and other client platforms.
* Operate and organize day-to-day clinic operation.
* Set up appointments for clients.
Organize and file client forms.
* Occasionally perform bodysculpting treatments on patients.
* Welcoming clients as they arrive * Assisting clients in completing necessary forms and consents and answering any concerns or questions they may have.
* Inform and educate clients on the benefits of our services: Different facials and other skin care services, microneedling, Botox/fillers, laser treatments, medical weight loss program, bodysculpting services such as ultrasonic RF cavitation, thermal lift, and HIFU treatments.
* Prepare to answer questions about our services offered at our company.
* Prepare rooms for different services.
* Selling products and cross-selling services with the goal of optimizing client goals.
Job Type: Part-time Pay: $16.
00 - $18.
00 per hour Expected hours: 20 – 30 per week Benefits: * Employee discount * Flexible schedule Shift: * Day shift Weekly day range: * Monday to Friday * Weekends as needed Work Location: In person