*Responsibilities:*
* Function as the technical lead in all stages of the project life cycle.
You will interact directly with clients to identify problems, then propose, develop, implement and support the solutions.
* Coordinates project efforts with varying degrees of complexity, deadlines, goals, etc.
* Create detailed project documents including but not limited to a Business Requirements Document, Design/Deployment documents, configuration document and other technical documentations.
Recommends best practices and business process efficiency improvements.
* Makes management presentations and submits reports as required.
* Design and execute test plans to ensure that high quality, intuitive functional solutions are delivered
* Gather complex business requirements and translate those requirements into a solution architecture and design.
* Lead design sessions; architect and document solutions that are aligned with client business objectives
* Analyze client business processes to identify opportunities for improvements, perform gap analysis, document and translate business requirements into well-architected technical specifications and solutions
* Develop and manage client facing deliverables
* Lead, manage and implement projects in application software and Microsoft Dynamics 365 applications
* Provides end-user support and troubleshoots solutions to correct issues related to Dynamics CRM implementations.
* Configures and deploys solutions, working with internal business partners to develop customized CRM end-products developed for internal customers.
* Oversees and provides documentation of technical and help documentation for the business and/or CRM users.
* Delivers CRM training to internal customers, ensuring thorough understanding of use and ongoing assistance.
* *Skills and Qualifications*
* Bachelor’s Degree in information Technology or related field, or applicable work and education experience, required.
*Excellent written & verbal communication and problem-solving skills*
* Excellent project management and organizational skills
* Proven expertise in data migration from Legacy CRM systems and other third-party platforms
* Experienced in developing reports using SSRS (Microsoft Reporting Services)
* Working knowledge and understanding of Microsoft SQL Server, and JavaScript
* Intermediate to Advanced knowledge of Microsoft Office (Outlook, Word, Excel, Visio, PowerPoint)
* Minimum of 5 years of experience required, which includes:
* Microsoft CRM experience
* Database Management
* Information Systems Architecture
* Programming, Software Applications and Workflow
*Development of:*
* Model-driven applications
* Power Automate Flows
* Solutions that integrate with Microsoft Outlook as well as other Microsoft Office products
* End-User Support on Dynamics CRM
* Experience working on multiple implementations of Microsoft Dynamics 365 CRM solutions
* Excellent understanding and knowledge of core Microsoft Dynamics 365 CRM modules
* Exposure to, and experience with, PowerApps is preferred
Job Types: Full-time, Contract
Salary: $60.
00 - $70.
00 per hour
Schedule:
* 8 hour shift
Work Location: In person