Organizational Program Analyst*

JOB PRIORITY REVIEW DATE: SEPTEMBER 10, 2023APPLY ASAP FOR PRIOTY CONSIDERATIONSan Bernardino County's Land Use Services Department is recruiting for an experienced Organizational Program Analyst.
This position will be responsible for evaluating the organization’s various programs and their performance, identifying areas for improvement, and providing recommendations to enhance efficiency, productivity, and customer service.
PRIMARY DUTIES INCLUDE: Assess, collects and summarizes program performance data/metrics, identifies opportunities for improvement, and presents findings.
Analyze data, workflows, and standards against performance data to assess process adherence and make recommendations for improvement.
Review and examine business and industry trends/data, including KPIs and other key metrics using data analytics tools.
Improve quality and operational effectiveness by developing strategies and recommendations from findings associated with reviews, audits, spreadsheets, and surveys.
Support the development, execution, and delivery of business process improvement programs to promote awareness, adoption and understanding.
Create deliverables for change impact assessment and develop strategies to promote readiness and change adoption.
Contributes to the design, delivery and management of stakeholder engagement and change leader activities at unit level.
Supports the delivery framework, tools, methods, program/project management and communications planning and execution.
Maintain documentation regarding various projects, processes, and operations.
Identify and prioritize the organization's functional and technical needs and requirements.
Escalate any risk areas identified to the LUS Director.
May provide analytical support in a variety of other areas essential to a department's operations such as contracts, grant development, special project coordination, budget/fiscal management, or organizational/staffing analysis.
Complete special projects and work as assigned.
Escalate any risk areas identified to the LUS Director.
*Official Title: Staff Analyst IICONDITIONS OF EMPLOYMENT Background check: Applicants must pass a background investigation, which includes fingerprinting and credit check, prior to appointment.
Travel: Travel throughout the County may be required depending on assignment.
Employees will be required to make provision for transportation (mileage reimbursement is available).
At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.
EXAMPLE OF DUTIES Education: A Bachelor's Degree from an accredited college or university in public or business administration, behavioral or social science, or other relevant field of study.
ANDExperience: Two (2) years of professional-level experience in quality management and process improvement, which includes conducting data analysis, performance outcomes measurement, research studies, program evaluation, report development, special project coordination, and/or presenting synthesized findings.
SUPPLEMENTAL INFORMATION There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire.
You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department.
Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.
All communications regarding the selection process will be via e-mail.
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EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
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