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Guest Service Agent

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Posted : Saturday, August 31, 2024 03:40 PM

Guest Service Agent Duties: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Process payments and maintain accurate records - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction Experience: - Previous experience in a similar role preferred - Knowledge of night audit procedures is a plus - Excellent phone etiquette and communication skills - Strong guest relations skills with the ability to provide exceptional customer service - Familiarity with hotel management systems and phone systems - Bilingual skills (English/Spanish) are a plus - Ability to multitask and work in a fast-paced environment At our hotel, we value our employees and offer competitive benefits: - Competitive pay based on experience - Opportunities for career growth within the hospitality industry - Employee discounts on hotel stays and services If you have a passion for providing excellent customer service in a hospitality setting, we would love to hear from you.
Apply now to join our team as a Guest Service Agent! Job Type: Part-time Pay: $17.
00 per hour Expected hours: 16 – 24 per week Benefits: * 401(k) * Employee discount * Paid time off Schedule: * 8 hour shift * Weekends as needed Work Location: In person

• Phone : NA

• Location : 22440 Van Buren Blvd, March Air Reserve Base, CA

• Post ID: 9005986053


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