Posted : Saturday, August 31, 2024 03:40 PM
Guest Service Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
Experience:
- Previous experience in a similar role preferred
- Knowledge of night audit procedures is a plus
- Excellent phone etiquette and communication skills
- Strong guest relations skills with the ability to provide exceptional customer service
- Familiarity with hotel management systems and phone systems
- Bilingual skills (English/Spanish) are a plus
- Ability to multitask and work in a fast-paced environment
At our hotel, we value our employees and offer competitive benefits:
- Competitive pay based on experience
- Opportunities for career growth within the hospitality industry
- Employee discounts on hotel stays and services
If you have a passion for providing excellent customer service in a hospitality setting, we would love to hear from you.
Apply now to join our team as a Guest Service Agent!
Job Type: Part-time
Pay: $17.
00 per hour
Expected hours: 16 – 24 per week
Benefits:
* 401(k)
* Employee discount
* Paid time off
Schedule:
* 8 hour shift
* Weekends as needed
Work Location: In person
• Phone : NA
• Location : 22440 Van Buren Blvd, March Air Reserve Base, CA
• Post ID: 9005986053
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