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Customer Service Representative

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Posted : Thursday, August 15, 2024 12:39 PM

Location: Rancho Cucamonga, California About Us: We are a well-established wholesale furniture in the United States, known for our wide range of high-quality products and exceptional customer service.
We are currently looking for a dedicated and friendly Customer Service Representative to join our team.
Responsibilities: Assist customers by answering their inquiries and providing information about our products.
Process transactions and handle complaints to ensure customer satisfaction.
Recommend furniture and other products to customers based on their needs and style preferences.
Manage incoming phone calls and build sustainable relationships with customers through open and interactive communication.
Resolve any emerging problems that customer accounts might face with accuracy and efficiency.
Requirements: Proven customer support experience or experience as a client service representative.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Proficient in Outlook and Excel programs High school diploma; college degree preferred.
Experience in the Furniture Industry is a plus How to Apply: Interested candidates are invited to submit their resumes and cover letters to our email address.

• Phone : NA

• Location : Rancho Cucamonga, CA

• Post ID: 9077848112


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