Position Information
Participates with other counselors and the Assistant Director in the ongoing development and enhancement of the UCR Financial Aid Office processing system (Banner).
Presents financial aid information to both on-campus and off-campus groups of incoming, continuing, and prospective students.
Actively contributes to discussions and recommends change when appropriate to better meet the needs of the populations served; has an understanding of the special needs and problems experienced by students from disadvantaged backgrounds and addresses these needs by offering supportive guidance or options and when appropriate financial assistance.
Provides guidance and explanation on supplementary forms needed to meet individual circumstances; composes correspondence to students and other clients relative to aid eligibility, financial aid policy, and procedures; performs special assignments and other duties as assigned by the Executive Director of Financial Aid, Associate Director, or Assistant Director.
The budgeted hourly/salary range for this position is $54,200 – $73,700.
Applicants must have current work authorization when accepting a UCR staff position.
Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.
As a university employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time.
Federal, state, or local government directives may impose additional requirements.
Must successfully complete a background check through the University's background check agency prior to your start date, and a fingerprint check through the Department of Justice and Federal Bureau of Investigations.
Education
Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training.
Required
Experience
Experience Requirement
2 - 4 years of related experience.
Required
Special Conditions
Special Condition Requirement
Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours) Required
Minimum Requirements
Proficiency with standard office software, internet, and email applications.
Basic knowledge of common University-specific computer application programs.
Ability to calculate financial aid with attention to detail and accuracy.
Basic knowledge of advising and counseling techniques.
Organizational skills and ability to prioritize work and meet deadlines.
Experience using complex databases.
Basic knowledge of policies, regulations, and practices for awarding financial aid.
Ability to apply knowledge of policies to individual situations.
Demonstrates written and verbal communication skills.
Active listening skills.
Possesses customer service orientation skills.
Problem identification and critical thinking skills.
Ability to assess processes and recommend improvements.
Good interpersonal skills.
Preferred Qualifications
Basic knowledge of University policies, processes, and procedures.
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region.
The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture.
UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
UC Riverside is proud to be ranked No.
12 among all U.
S.
universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
UC Riverside is the top university in the United States for social mobility.
- U.
S.
News 2020
UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
Among top-tier universities, UC Riverside ranks No.
2 in financial aid.
- Business Insider 2019
Ranked No.
2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation.
- Center for World University Rankings
UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.