Admissions Associate

Reporting to the Director of Admissions, the Admissions Representative is responsible for enrolling qualified students into the programs of the university.
*Essential Functions:* * Respond to all phone, internet, and in-person inquiries in a timely and efficient manner.
* Establish rapport with prospective students in all phone and internet interactions by answering questions about programs, asking pertinent and fact-finding questions, and setting up appointments for face-to-face interviews.
* Create a friendly and professional atmosphere during interviews by providing clear, complete, and accurate information about programs and the admissions process in accordance with the policies and procedures of the university.
* Present accurate and complete information about the content and length of programs, academic requirements and policies of the university, and the employment and salary prospects for graduates.
* Disseminate current advertising and promotional media to prospective students during the admissions process.
* Provide student outcomes and other achievements of the university from documents and sources approved by the university administration.
* Evaluate the educational and employment background of each prospective student to determine whether the university has a program that appropriate for the person's academic abilities and goals.
* Convey the results of admissions examinations to prospective students and assist in rescheduling retake examinations as necessary.
* Coordinate admissions activities with those in other functional areas of the university, including financial aid, student services, and the educational programs.
* Enter data on leads, return calls, emails, appointments, interviews, completions, enrollments, and other data as required of admissions representatives.
* Use all tools available to admissions representatives, including databases, the phone system, software programs, and print media.
* Provide feedback to the Director of Admissions about successes, challenges, and areas for continuing improvement of the admissions process.
* Establish and meet qualitative and quantitative performance goals to meet the customer service, enrollment, and reporting goals in admissions.
* Attend departmental meetings, graduation ceremonies, and other university meetings or events, as required.
* Foster an educational environment that is conducive to learning, respect, integrity, teamwork, and professionalism.
* Adhere to the requirements of accrediting, federal, and state agencies as well as the policies and procedures of the university.
* Provide outstanding customer service to all constituencies and partners of the university.
* Perform other duties as assigned by the Chief Executive Officer/President of the university.
* Maintain acceptable level of performance as measured by supervisor and student evaluations, as applicable.
* Continue progress on meeting professional, departmental, and university goals.
*Qualifications:* * A bachelor's degree from an accredited college or university.
* Two or more years of experience in admissions in higher education or customer relations in business.
* Ability to meet the minimum requirements of accrediting, state, and federal agencies for education, work experience, and certification/licensing to perform in the stated position.
* Knowledge of institutional, accrediting, state, and federal standards, laws, and/or regulations for higher education.
* Excellent oral, written, and interpersonal communication skills in a culturally diverse environment.
* Facility in using computer technology systems current in higher education.
* $25-$30/hr (Salary is dependent upon education and experience.
) *Conditions of Employment:* * The work environment and physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully.
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be physically present in the office.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
*Work Environment:* * Standard office setting.
* Typically, duties are performed in an office environment while sitting at a desk or computer workstation.
* An incumbent is subject to contact with others, frequent interruptions, noise from talking or office equipment and demanding timelines.
*Physical Demands:* * The incumbent regularly sits for long periods, walks short distances on a regular basis.
* Uses hands and fingers to operate an electronic keyboard or other office machines; reaches with hands and arms; speaks clearly and distinctly to answer telephones and to provide information; sees to read fine print and operate computer; hears and understands voices over telephone and in person; and lifts, carries, and/or moves objects weighing up to 10 pounds.
*We Offer:* * Professional opportunities in a growing organization.
* An organization that values and appreciates its employees.
* A highly competitive pay and benefits package * A strong community service culture.
*Stanbridge University is an equal opportunity employer with values and appreciation for its employees.
* Job Type: Full-time Pay: $25.
00 - $30.
00 per hour Expected hours: No less than 40 per week Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday * Weekends as needed Work Location: In person