Job Summary:
Responsible for investigating and confirming the facts of loss for advanced automobile accidents.
Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
Key Responsibilities:
Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Determines subrogation or fraud potential and how to handle
Identifies customer needs and works to meet those needs using appropriate customer service skills
Recognizes and identifies body parts of a vehicle and understanding other potential property damage
For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.
)
Supervisory Responsibilities:
This job does not have supervisory duties
Preferred Qualifications:
Education and Experience
Bachelor’s degree preferred or equivalent experience
2 or more years of related experience
Certificates, Licenses, Registrations
Ability to obtain and maintain adjuster licenses as required
Functional Skills
Customer service orientation
Strong verbal and written communication skills
Strong time management skills from a global case management or pending perspective (vs.
transactional)
Strong problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources
Proficient in Word and Outlook
National General prides itself on offering our employees a robust Total Rewards package which includes base salary.
The base range offered for the role is: $60,000-$85,000 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors.
Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.
National General Holdings Corp.
is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories.
All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.
Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
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