Oversee daily operations of the establishment, including managing staff, ensuring customer satisfaction, and maintaining quality standards.
Implement and enforce company policies and procedures to ensure efficient and effective operations.
Monitor inventory levels and coordinate with suppliers to ensure adequate stock.
Utilize Square system to process transactions, manage appointments, and track sales data.
Collaborate with team to market trends and operate social media.
Maintain a clean and organized work environment, adhering to health and safety regulations.
Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring a positive dining experience.
Train and mentor staff members to enhance their skills and performance.
Conduct regular performance evaluations for team members and provide constructive feedback.
```Requirements:```
- Proven experience in pet related field or management.
- Strong knowledge of technology.
- Excellent leadership skills with the ability to effectively manage a team.
- Demonstrated ability in shift management, including scheduling, delegation, and problem-solving.
- Proficient in inventory control techniques to minimize waste and maximize profitability.
- Grooming background preferred.
- Exceptional customer service skills with the ability to handle difficult situations professionally.
- Strong communication skills, both verbal and written.
- Detail-oriented with excellent organizational skills.
- minimum of Bachelors degree in management/marketing/ or business required.
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Pay: $5,000.
00 - $10,000.
00 per month
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Paid training
* Vision insurance
Experience level:
* 3 years
Shift:
* 12 hour shift
* 8 hour shift
* Day shift
Weekly day range:
* Every weekend
* Monday to Friday
Education:
* Bachelor's (Required)
Experience:
* Business management: 3 years (Preferred)
License/Certification:
* Driver's License (Preferred)
Work Location: On the road
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