search
yourdomain > North Bay > medical/health > Medical PBX Operator

Medical PBX Operator

Report Ad  Whatsapp
Posted : Monday, September 02, 2024 09:18 PM

Aspen Family Medicine & Geriatric's is seeking a full-time phone operator to start ASAP! We are looking for a candidate with excellent customer service skills to provide support with the daily activities of a busy family practice.
This position is responsible for providing a full range of telephone switchboard duties, including triaging calls and taking/relaying messages.
*Responsibilities include but are not limited to, the following:* * Perform excellent customer service skills with all clientele * Answer multi-line phone system promptly and in polite and professional manner.
* Routes all calls to appropriate departments and takes accurate and neat messages, and forwards them in a timely manner.
* Ability to communicate professionally and effectively on the telephone.
* Ability to enter information quickly and accurately in EMR system while listening carefully to the patient * Maintain calm and positive attitude in stressful situations.
* Have the ability to respond to changing workload and work environment * Schedule, reschedule and cancel patients’ appointments * Document no shows/ cancellations/add-ons.
* Performs other clerical duties as needed, such as filing, photocopying, and collating.
* Protects patients' rights by maintaining confidentiality of personal and financial information.
*Skills/Qualifications:* * 1+ year of operator, medical office front/back work experience preferred, Switchboard experience is a plus.
* Medical terminology knowledge strongly preferred * Bilingual required * Ability to work with patients, providers and all staff in a positive, friendly professional manner at all times.
* Strong written & verbal communication skills, flexibility and team-orientation * Excellent typing and computer skills * Use of proper grammar and good spelling is essential * Adhere to HIPAA Privacy and Security Rules.
* Ability to maintain confidentiality * Ability to work “late-night” shift *Working hours:* * Monday – Friday 8:15am – 5:15pm * 1-2 extended evening shifts *Benefits upon completing probation include:* * Medical & Dental Insurance * Sick and Vacation pay * 401k Profit Sharing *Physical Demands:* * Requires sitting at the computer for extended periods of time, walking, with daily occasional stooping, reaching, and bending.
* Occasional lifting up to twenty pounds.
* Requires manual dexterity sufficient to operate keyboards and other office equipment.
Job Type: Full-time Pay: $19.
00 - $21.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Experience: * PBX / Medical Receptionist: 1 year (Required) Work Location: Multiple locations

• Phone : NA

• Location : Rancho Cucamonga, CA

• Post ID: 9057323180


Related Ads (See all)


auburn.yourdomain.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2024 yourdomain.com