Sales Engineers are responsible for establishing and maintaining long-term customer relationships by developing business through travel and providing outstanding customer service.
Employees in this position sell goods where technical knowledge is required in such areas as fluid dynamics, heat transfer, stress analysis, ASME codes, and instrumentation, and will have obtained a Bachelor of Science, Mechanical Engineering (BSME) Degree or have a history of relevant work experience.
Direct experience in the engineering and design of piping systems, is essential to this role.
Knowledge of the Company’s products and capabilities are very important as well as the knowledge of products, capabilities, and safety in all we do.
Required Technical Experience
Analyzing needs and product requirements to create a piping design
Ability to analyze thermal contraction of a piping system and design for adequate flexibility
Generating or adapting equipment and technology to serve user needs
Familiar with codes of construction for piping and pressure vessels
Ability to read and decipher industry and codes regulations
Essential Duties and Responsibilities
Illustrate and embody the Company’s Mission, Vision and Values: Genuine Care & Concern, Helpfulness, & Integrity
Make it easy for the customer
Enjoy the job, have fun and love to win!
Love the sale, sales negotiation, and navigation of complex sales situations
Meet or exceed sales targets in the aerospace market segment
Contact new or existing customers to discuss how specific products or services can meet their needs
Be able to teach customer engineers or field installation crews the steps to install vacuum insulated piping systems
Knowledge of the overall process to fabricate vacuum insulated piping and the ability to communicate that to the customer
Emphasize product features based on analyses of customers’ needs and on technical knowledge of product capabilities and limitations
Prepare and deliver sales presentations, product demonstrations, and explain product specifications or applications custom tailored to each customer’s needs
Compute customer’s installation or production costs and estimate savings for new services, products, or equipment
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Negotiate prices, terms of sales, service agreements and costs
Maintain constant communication with key stakeholders, internal & external, while in and out of the office
Answer customers’ questions about products, prices, availability, or credit terms
Select or assist customers in selecting products based on customer needs, product specifications, applicable regulations, and safety
Cultivate customer relationships and create customer loyalty and determine how we can meet their needs
Rapid response time / exceed customer expectations
Support company policies, processes, and procedures
Manage sales funnel and report out on timing and likelihood of opportunities
Travel up to 75% of the time including trade show/expos, lunch and learns, site walks, and other business necessary sales travel
Work with CAD department and engineering to ensure system readiness prior to manufacturing
Sketch, draw, and design proposed systems with all necessary components, safety requirements and details
Provide seamless project management through proper turnover (delegation), as required
Verify and coordinate delivery/installation schedules to meet project deadlines
Attend industry events to develop professional knowledge
Using calculators, laser tape measures, levelling equipment, drafting scale, triangles, templates, French curve, compass & sketchpads
Resource Management Skills
Managing one’s own time and the time of others
Determining how money will be spent to get the work done, and accounting for these expenditures
Motivating, developing, and directing people as they work, identifying the best people for the job
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
Social Skills
Ability to build strong relationships with new contacts
Persuading others to change their minds or behavior
Bringing others together and trying to reconcile differences
Being aware of others’ reactions and understanding why they react as they do
Actively looking for ways to help people
Adjusting actions in relation to others’ actions