Job Purpose:
The Technician I reports directly to the Special Systems Manager.
The Technician I is responsible for working with a crew to ensure that special systems projects are efficiently implemented per scope of work and industry standards.
Essential Job Functions:
Provide assistance to Technicians in completing field installation projects.
Use skilled handling techniques for pulling cable, to avoid damage.
Use power tools to install IDF cabinets, racks, network equipment and related cabling equipment.
Dress and terminate copper and/or fiber as it pertains to IDF cabinets and general construction.
Responsibilities/Duties
Adheres to all company policies, procedures, standards and safety rules.
Performs other tasks or projects as assigned by manager.
Must be willing to work flexible hours to meet customer deadlines (including: early morning, late nights, or overnight visits)
May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations.
Experience/Education:
High School diploma or equivalent.
0-1 years of job-related experience
Knowledge/Skills/Abilities:
General: Ability to multi-task, prioritize, organize, solve problems, and complete tasks independently or in a team-oriented environment; ability to follow verbal and written instructions, to maintain the confidentiality of data and to accept constructive criticism.
Personal: Excellent written, oral, and interpersonal communication skills; ability to present ideas in business-friendly and user-friendly language; ability to effectively prioritize and execute tasks in a high-pressure environment.
Communication: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak clearly and effectively with customers or employees of the organization and respond to questions.
Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Mathematical: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply concepts of basic algebra and geometry.
Computer: Ability to proficiently use computer software programs and related computer applications, Outlook, Excel and other Microsoft Office applications and other industry-specific technology tools used within the organization.
Willingness to learn additional software applications.
Physical and Environmental Elements:
Physical demands: Physically demanding work – can involve the usual hazards of construction, including but not limited to entering small spaces (attics, crawl spaces, knee walls), being on ladders or scaffolding, using power tools etc.
Ability to stand and walk continuously for over 2/3 of normal shift.
Ability to talk and to hear continuously up to 2/3 of normal shift.
Ability to kneel, stoop, crouch, climb, balance, twist and reach with hands and arms above shoulders frequently for over 2/3 of normal shift.
Ability to crawl into confined spaces for extended periods of time.
Ability to lift up to 80 pounds occasionally with assistance.
Finger dexterity is required frequently for over 2/3 of the normal work shift.
Vision: Ability to see at close range (20 inches or less), at a distance (clear vision at 20 feet or more), ability to identify and distinguish colors, ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, three-dimensional vision, ability to judge distances and spatial relationships, and ability to adjust the eye to bring an object into sharp focus.
Work Environment: Frequently exposed to outside weather conditions, in addition to indoor conditions.
Noise levels will range from moderate (such as computers and printers) to loud (such as drills and cutting).
Ability to withstand intense heat or cold when working in attics and unconditioned spaces.
Ability to be on ladders and safely use tools and equipment.
Travel: Ability to travel locally up to 95% of the time.
Special Requirements:
Must have a 1 inch heal or OSHA compliant work boots.
Must own basic hand tools and basic cordless power tools, in addition to a punch termination tool and crimp termination tool.
Must possess a valid driver’s license (insurable) and have reliable transportation.